(Account Doesn’t Exist) AND (Account Already Exists) Huh? – Google Product Forums

(Account Doesn’t Exist) AND (Account Already Exists) Huh? by me Mar 26
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What is the logic behind this dead-end loop?

I’m wanting to create an email for specific use and Google states that it’s already in use.  I therefore try to see if I may have created it at an earlier point in time and simply forgot. I therefore go to the Gmail recovery page and enter such email, yet Google tells me that the account/email doesn’t exist; which is it, other then extremely annoying, frustrating and a great waste of time?

The Illogical Cycle
Try to create a new account
– Google states it ALREADY EXISTS
Try to recover account
– Google states it DOESN’T EXISTS

Google lover but the relationship’s becoming shaky!
Categories:Account Access and SafetyGoogle ChromeFix an issue or problemWindows
4 posts
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1 expert reply

+1
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Trying to create a gmail account, get an error saying my account already exists, but when I go to password recovery, it says the account doesn’t exist

Best Answer

Mar 26
NoGoodDeed said:
@ piBoss,

…which is it…  When you see this, it means that username was deleted.

Also, Google does not reuse/recycle old/deleted usernames.

Marked best answer by me

+1
Replies

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NoGoodDeed said: @ piBoss, …which is it… When you see this, it means that username was deleted. Also, Google does not reuse/recycle old/deleted usernames.

Mar 26
Current row
I said:
Thanks “NoGoodDeed”;
.
Might I suggest a correct message for this type of account; maybe something like “This Account Name is Disabled/Retired”.  This way users would be provided an accurate and correct message, as opposed to having to scratch their heads, try this dead-end loop several times to assure Google really is stating these contradictory illogical messages, then post questions on Google forums trying to figure out why.

A correct, NOT misleading message; always a good thing, even in relationships!

How one feels upon being mislead…all humor intended

+1

Mar 26
NoGoodDeed said:
@ piBoss,

Thanks…  You are welcome.

…A correct, NOT misleading message; always a good thing, even in relationships…  I agree.
+1

via (Account Doesn’t Exist) AND (Account Already Exists) Huh? – Google Product Forums

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About Glenn T. Kitchen

A computer professional since 1981. .NET developer, C++, C#, JAVA, VB.NET... Love music, play lead guitar, sing The outdoors is me. Sports; NFL, MBA, Motocross, X Games
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